Community & Environmental Health Support Officer

This is a full time 3-year contract position.The City of Port Adelaide Enfield (PAE) is a welcoming, liveable City: made by people.  PAE acknowledges that we are on the traditional country of the Kaurna people of the Adelaide Plains.  Their cultural heritage, beliefs and relationship with the land are of continuing importance today. With a diverse population of 139,000 residents, including families who have lived here for generations and more than a third of residents born overseas, we celebrate our differences while working together to create a dynamic, thriving, and connected city.You will be part of a team that values equity and belonging, participation, sustainability, integrity, and transformative action. Our goal is to foster a workplace culture that is fair, equitable, discrimination-free and safe for everyone. Your contributions will directly impact our goals of creating a thriving community, developing a prosperous economy, establishing a clean and green city, and building places for people.Ready to bring your A-game admin skills to a role that truly makes a difference? We’re excited to offer a rewarding opportunity to join our Community & Environmental Health team as a Community & Environmental Health Support Officer!As a member of our close-knit team, you’ll be managing community complaints and concerns—keeping things running smoothly behind the scenes while supporting a healthier, safer community for everyone. Your top-notch organisation, communication, and problem-solving skills will help turn challenges into solutions and ensure our Council delivers outstanding service every day.Key responsibilities of the position include:Provides day to day operational and administrative support to the Community & Environmental Health Section.Processes and responds to internal and external correspondence by delivering technical advice relating to the C&EH functions.Respond to and manage complaints received from the public in relation to services provided by the C&EH Section.Manages expiation appeals, including reviewing and using appropriate judgement to make informed decisions including preparing documentation for legal proceedings as required. Support the Business Partner – Permits by providing administrative support to deliver effective management of permits.The successful applicant will have:Experience in an administrative support officer role in a regulatory environment is essential.Relevant qualification in Business Administration, or a related field desirable.Highly developed written, oral, and interpersonal communication skills enabling clear report writing.Ability to use initiative and exercise professional judgement in decision making.Ability to provide good customer service in an environment where customers may be aggrieved.More information can be found on the Position Description located below.This is a Level 3 position which has a current salary range of $85,842 - $92,318 per annum (plus Superannuation).Confidential enquiries can be directed to Brenton Thomass, Manager Community & Environmental Health on 8405 6722.If you thrive in a fast-paced environment, love helping people, and are ready to bring your A-game admin, we want to hear from you!Applications close on Monday 9 June 2025. The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply. We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require. #bettertogether #growandimprove #makeadifferenceBenefits of working at PAEPosition Description AUD Port Adelaide 5015

Community & Environmental Health Support Officer

This is a full time 3-year contract position.

The City of Port Adelaide Enfield (PAE) is a welcoming, liveable City: made by people. 

PAE acknowledges that we are on the traditional country of the Kaurna people of the Adelaide Plains.  Their cultural heritage, beliefs and relationship with the land are of continuing importance today.

With a diverse population of 139,000 residents, including families who have lived here for generations and more than a third of residents born overseas, we celebrate our differences while working together to create a dynamic, thriving, and connected city.

You will be part of a team that values equity and belonging, participation, sustainability, integrity, and transformative action. Our goal is to foster a workplace culture that is fair, equitable, discrimination-free and safe for everyone. Your contributions will directly impact our goals of creating a thriving community, developing a prosperous economy, establishing a clean and green city, and building places for people.

Ready to bring your A-game admin skills to a role that truly makes a difference? We’re excited to offer a rewarding opportunity to join our Community & Environmental Health team as a Community & Environmental Health Support Officer!

As a member of our close-knit team, you’ll be managing community complaints and concerns—keeping things running smoothly behind the scenes while supporting a healthier, safer community for everyone. Your top-notch organisation, communication, and problem-solving skills will help turn challenges into solutions and ensure our Council delivers outstanding service every day.

Key responsibilities of the position include:

  • Provides day to day operational and administrative support to the Community & Environmental Health Section.
  • Processes and responds to internal and external correspondence by delivering technical advice relating to the C&EH functions.
  • Respond to and manage complaints received from the public in relation to services provided by the C&EH Section.
  • Manages expiation appeals, including reviewing and using appropriate judgement to make informed decisions including preparing documentation for legal proceedings as required.
  • Support the Business Partner – Permits by providing administrative support to deliver effective management of permits.

The successful applicant will have:

  • Experience in an administrative support officer role in a regulatory environment is essential.
  • Relevant qualification in Business Administration, or a related field desirable.
  • Highly developed written, oral, and interpersonal communication skills enabling clear report writing.
  • Ability to use initiative and exercise professional judgement in decision making.
  • Ability to provide good customer service in an environment where customers may be aggrieved.

More information can be found on the Position Description located below.

This is a Level 3 position which has a current salary range of $85,842 - $92,318 per annum (plus Superannuation).

Confidential enquiries can be directed to Brenton Thomass, Manager Community & Environmental Health on 8405 6722.

If you thrive in a fast-paced environment, love helping people, and are ready to bring your A-game admin, we want to hear from you!

Applications close on Monday 9 June 2025.

The City of PAE values diversity and inclusion and we encourage Aboriginal & Torres Strait Islander peoples, women, people living with disability, young people, LGBTIQ+ people and people from culturally and linguistically diverse backgrounds to apply.

We are committed to providing an accessible and inclusive workplace.  We welcome a discussion around any workplace adjustments you may require.

#bettertogether #growandimprove #makeadifference